Who We Are

Back in 1992 The Centre’s founder, Dee Graal, identified that there was a lack of support available in the borough for those whose lives had been touched by cancer. With that in mind and with the support of a number of local health professionals she set up what was then known as Widnes Hospice at home. By May of 1995 Dee and her supporters had raised enough money to open an advice centre in Frederick Street.

In 1997 Widnes Hospice at home merged with The Widnes Cancer Fund Association and Widnes and Runcorn Cancer Support Group was born. We have been in our current home in Alforde Street, Widnes since 2003.
The Centre currently employs one full time and five part time members of staff who are supported by a team of fantastic volunteers. All of The Centre’s work is overseen by our chair and trustee board.

The Centre

Call in anytime Monday to Friday 10am – 3pm

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Therapies and Counselling available by appointment only, please contact the centre to make an appointment.

Data Privacy Policy

As a result of the introduction of the new General Data Protection Regulations we have amended our privacy policy.  This is our updated and current policy:

1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

The board of trustees of Widnes and Runcorn Cancer Support Group (Here after referred to as “The board”) is the data controller. The Operations Manager (Nicola Donoghue) is responsible for the management of the processes relating to GDPR. This means the Operations Manager and The board decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

The Board complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

* To enable us to provide a voluntary service for the benefit of the public as specified in our Memorandums and Articles

* To administer registration records;

* To fundraise and promote the interests of the charity;

* To manage our employees and volunteers;

* To maintain our own accounts and records (including the processing of gift aid applications);

* To inform you of news, events, activities and services running at The Centre;

4. What is the legal basis for processing your personal data?

* Explicit consent of the data subject so that we can keep you informed about news, events, activities and services and process your gift aid donations.

* Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement;

* Processing is carried out by a not-for-profit body provided: –

* the processing relates only to members or former members (or those who have regular contact with it in connection with those purposes); and

* there is no disclosure to a third party without consent.

5. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other members of the charity in order to carry out a service. We will only share your data with third parties outside of the charity with your consent.

6. How long do we keep your personal data?

Specifically, we retain the details of Centre users for 3 years before requesting renewal of consent; gift aid declarations and associated paperwork must be kept for up to 6 years after the calendar year to which they relate.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

* The right to request a copy of your personal data which the charity holds about you;

* The right to request that the charity corrects any personal data if it is found to be inaccurate or out of date;

* The right to request your personal data is erased where it is no longer necessary for the charity to retain such data;

* The right to withdraw your consent to the processing at any time

* The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

* The right to object to the processing of personal data

* The right to lodge a complaint with the Information Commissioners Office.

8. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact Nicola Donoghue (Operations Manager) who will liaise with the board of trustees at Widnes and Runcorn Cancer Support Group, 21-23 Alforde Street, Widnes, WA8 7TR. Info@widnesandruncorncancersupport.org.uk

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.


0151 423 5730


21 - 23 Alforde St, Widnes WA8 7TR

© 2012 Widnes & Runcorn Cancer Support Centre. All rights reserved. / Design & Developed by PD Design Widnes

Widnes and Runcorn Cancer Support Group is a limited company (limited by guarantee), registered in England and Wales (Company Number 07830948)
and a registered charity (charity registration number 1145810) whose registered office is 21-23 Alforde Street, Widnes, Cheshire, WA8 7TR